Frequently Asked Questions

What products do you sell at SmartNest?

AtSmartNest, we offer a wide range of products designed to make your life easier and more enjoyable. Our collection includessmart gadgets,home essentials,kitchen products,mops,smart lighting,home decor, and more. All of our items combine innovation with modern design, aimed at improving your home, comfort, and daily routines.

How do I place an order?

Placing an order on SmartNest is simple! Just follow these steps:

  1. Browse our collections and select the products you'd like to purchase.
  2. Click on the product to view more details, then click Add to Cart.
  3. When you're ready to check out, click on the shopping cart icon in the top right corner of the screen.
  4. Review your items and proceed to Checkout.
  5. Enter your shipping details, select a payment method, and complete your purchase.

You'll receive an order confirmation email once your order has been successfully placed!

Do you offer free shipping?

We offerfree shippingon all orders over a certain amount. The exact threshold for free shipping may vary, so please check the shipping details page or feel free to reach out to our customer support team for more information. We also offer fast, reliable shipping options for all orders, ensuring your products arrive safely and on time.

Can I return or exchange a product?

Yes! We want you to be completely satisfied with your purchase. If you're not happy with your item, we offer a 7-day return policy on most products. To initiate a return or exchange, simply contact our customer support team with your order details. Please note that items must be returned in their original condition and packaging for a full refund or exchange.

We value your feedback and are committed to your satisfaction.

Your experience is our priority, and we're here to assist you.

Thank you for choosing us – we’re here for you every step of the way!